http://www.zdnet.com.au/blogs/fullduplex/soa/Competition-guided-by-Telstra-s-heavy-hand/0,139033349,339295338,00.htm

Are diallers already dead ?

One Installer has said to me he can no longer offer diallers as an option as his customers are dropping off like flies.... diallers not working on Naked DSL and Virgins wireless broadband. 

He continued ...  We can no longer in good faith offer a product that we believe will cease to function reliably in the near future. 

This PSTN / VOIP problem sounds familiar... almost like the Securitel closure except everybody is still in denial...

So to installers and security managers, wake up and look at what is going on... ! 

This is happening now, check with the monitoring centres. 

MCM advised in our last Newsletter to watch out for.....

A customer goes onto naked DSL, Wireless Broadband or Cable ...dialler stops working or has high error rates ??

Large increase in the customers phone bill.

Larger number of runaway diallers.

Increase in the number of missed test calls.

Let me predict ...

     - Customers will move to VOIP to save large ongoing rental and call costs.

     - Customers find alarm system doesn't work reliably over VOIP.

     - Customer realises what they are paying and re-evaluate their priorities.

     - Customer cancels monitoring...

Is the 1345 game coming to the end ?..

As mentioned previously, there is now a very high probability that the 1345 rebates will be eliminated by virtue of the fact that some diallers may become unreliable over VOIP.

I notice that although our competitors have tried to argue that VOIP would not effect diallers, at least one of our competitors is now agreeing with our statements... and has put pen to paper stating it is going to happen.  Does any body disagree that this is a problem... or is this a case of wait see what will happen.... 

Emizon's Solution....

Emizon's Global 21 system is a dual path Secure Managed Messaging Service that is high security, super competitive and an easy to install solution..  

Many of the current offerings are GPRS only with intrinsic reliability issues;  Emizon’s Global 21, however, is managed on both wired and wireless paths giving unrivalled resilience.

“Emizon’s Global 21, combined with the skill and expertise of its manufacturing partners is the perfect replacement for Securitel and other communications methods,” says Geoff Girdler, CEO Emizon Group.

The product will be backed by a 24-hour helpdesk, and full support from industry interface leader MCM Electronics for the hardware. The innovative technology is able to provide communications to the panel via Contact ID and MCM Securitel (SIP) protocol, with software that can be updated at the touch of a button.

Interface to panels

The interface or TCD connects to virtually any panel on the market via Serial protocol or Contact ID.  The MCM TCD has the same connections as MCM's serial Securitel STUs making it a drop in replacement for a STU.

MCMs TCD now with (UDL) Up Load/Download

MCMs TCD now has the ability to allow you to connect using your Up Load Download software (UDL).

You can connect via IP and do Upload Download to your panel via the TCD even if there is no phone line.

 Panels such as Nx and Concept 3000/4000 are already tested and working.  Others like Tecom and Bosch will be working soon.

Compliance

Emizon is currently being tested for compliance to AS/NZ2201.5 2008. Alarm Transmission Systems for Class 2,3,4 and 5.  We hope these will be completed in a week or so.  Emizon have announced that as well as the Certificate of Compliance, they will put their test results on their website for scrutiny.  They have also asked that their availability figures be independently verified and also put on their website for all to see.  This will put pressure on others to do the same as I believe this industry needs more transparency and accountability.

 

 

 

For more information...contact us at MCM   phone:  0247 218067 email: sales@mcmelectronics.com.au  web: www.mcmelectronics.com.au.

Regards

James